When your company needs conversational AI consultants


If you want to lower your support expenses

Conversational AI can reduce operating costs by up to 40% and automate repetitive requests.

If the performance of your existing chatbot is subpar

To increase precision and engagement, we optimize NLP models, conversation flows, and integrations.

If you handle private client information

We guarantee data security, safe model deployment, and adherence to industry norms and GDPR.

If you intend to expand AI worldwide

Our architecture facilitates multilingual expansion, low-latency answers, and high concurrency.

Our conversational AI consulting services


Conversational AI roadmap & strategy

We evaluate your business procedures, identify areas for automation, and develop a detailed implementation plan for chatbots, AI assistants, or AI agents that is in line with your KPIs.

LLM & AI model selection

We assist you in developing a custom LLM  or selecting appropriate big language models (OpenAI, Anthropic,etc) and defining architecture according to needs for scalability, cost, latency, and data sensitivity.

Design conversational architecture

We create context-aware, scalable, and secure structures that facilitate RAG pipelines, multi-turn conversations, and internal system integration.

AI agent integration

In order to automate actual workflows rather than just chats, we include conversational AI into knowledge bases, helpdesk systems, CRM, ERP, and payment platforms.

Conversational UX design

We design natural dialogue flows, tone of voice, fallback strategies, and escalation paths to ensure seamless human-AI collaboration.

Audit and optimisation of conversational AI

We analyse current AI chatbot or AI assistant systems, increase answer quality, eliminate hallucinations, optimise token usage, and improve intent accuracy.

Explore conversational AI use cases for your business


FinTech

  • AI-powered virtual banking assistants
  • Automated customer onboarding & KYC support
  • Real-time fraud alert communication

EdTech

  • AI tutoring assistants for personalized learning
  • Student support chatbots for 24/7 assistance
  • Automated enrollment and course guidance

Healthcare

  • Patient support virtual assistants
  • Appointment scheduling & follow-up automation
  • AI-powered symptom triage bots

Retail & eCommerce

  • AI shopping assistants & product recommendation bots
  • Order tracking and returns automation
  • Conversational upselling and cross-selling

Real Estate

  • AI property inquiry assistants
  • Lead qualification chatbots
  • Virtual property tour guides

Logistics

  • Shipment tracking assistants
  • Automated customer support for delivery updates
  • Internal knowledge assistants for warehouse teams

Our conversational AI implementation process


1
Definition of a business case
2
Designing and prototyping
3
Integration of LLM
4
Optimisation and training
5
Deployment and observation
6
Ongoing development

Definition of a business case and use case

We establish quantifiable success measures, anticipated ROI, and automation goals.

Designing and prototyping conversations

For validation, we develop interactive prototypes and dialogue flows.

Integration of LLM and architecture

Using RAG, embeddings, vector databases, and API connections, we create scalable infrastructure.

Optimisation and training

We examine real-world events, optimize answer quality, and tweak prompts.

Deployment and observation

We start by implementing cost-optimization and performance-monitoring techniques.

Ongoing development

Based on actual user interactions and analytics data, we improve conversation models.

Technology stack we use


Amazon Bedrock
Amazon Bedrock
AWS SageMaker
AWS SageMaker
Google Vertex AI
Google Vertex AI
Dialogflow
Dialogflow
Azure OpenAI Service
Azure OpenAI Service
Azure Machine Learning
Azure Machine Learning

When your company needs conversational AI consultants


We combine deep AI expertise with hands-on enterprise implementation experience to deliver reliable, production-ready conversational systems.

We design conversational AI solutions around measurable business outcomes, ensuring clear ROI instead of experimental deployments.

Our architectures are built to scale to millions of interactions while maintaining strict security, compliance, and data protection standards.

We offer flexible engagement models, from strategic consulting to full-cycle AI agent development, tailored to your business goals.

Our success in numbers


Genuisee’s versatile experience, gained over more than 8 years, has enabled us to form a team with a proven track record.

Geniusee 195 1 2

20+

Countries

180+

Projects completed

80

NPS score

300+

Industry-specific experts

Recognition, certifications, and partnership


logo aws

Certified AWS Partner delivering secure, scalable cloud-native solutions.

logo iso

ISO-compliant processes ensuring quality, security, and reliability.

logo plaid

Trusted integration partner for financial data connectivity and open banking.

logo istqb

Team of ISTQB-certified QA engineers for world-class software testing.

logo 5 1

Consistently rated ★5.0 by clients for reliability and delivery excellence.

logo 5

Accredited partnership supporting advanced testing and continuous QA automation.

Conversational AI consulting FAQs


What is conversational AI consulting?

Conversational AI consulting helps companies create, deploy, and refine chatbots, virtual assistants, and AI agents. System integration, LLM selection, architecture design, and strategy development are all included. The aim is to deliver quantifiable business results, such as automation, cost savings, and enhanced customer engagement.

How can conversational AI development services benefit my business?

Up to 60–80% of routine customer contacts can be automated with conversational AI. It reduces operating expenses, improves the user experience, and speeds up response times. It also makes it possible for large-scale, multichannel, personalised communication.

How long does it take to implement a conversational artificial intelligence solution?

We leverage modern tech stacks, including AWS, Azure, and Google Cloud for infrastructure. Popular development frameworks Within six to ten weeks, a rudimentary conversational AI MVP can be released. It usually takes two to four months to implement more complex business applications with connectors, RAG pipelines, and regulatory requirements. System integrations, data preparation, and complexity all affect the timeline.With our Estimator, you can determine the approximate time and cost required to adopt conversational AI.

Can conversational AI technology integrate with our existing systems?

Indeed, corporate databases, helpdesk platforms, payment systems, CRMs, and ERPs may all be integrated with conversational AI solutions. To guarantee smooth connectivity, we make advantage of cloud-native architecture, secure middleware, and APIs. When properly integrated, AI agents can do more than just respond to enquiries; they can also automate actual activities.

How do you measure the success of a conversational AI system?

We define clear KPIs, including automation rate, resolution time, customer satisfaction, and cost savings. Performance is continuously monitored using conversational analytics and feedback loops. This ensures ongoing optimization and long-term ROI from your AI investment.