EdTech

Online Tutoring Platform

The Geniusee team is excited to work with the My Tutor team, creating together an online tutoring platform that reshapes school education. This is true reform and reconfiguration of the industry. A smart built-in system automatically creates groups based on similar demands for subjects and approaches in learning process. There’s also tutoring services that simplify lives for qualified teachers - online tutors, and students. Schedules, timetables and class formation are not a problem anymore with My Tutor.

Services:

Industry:

EdTech

Location:

Business context

Tutoring platform My Tutor has conquered the educational market since 2011. They reached out to us when the possibility of creating a white-label online on demand tutoring platform for the US market appeared. At the time, we had already accomplished two educational platforms for My Tutor from MVP to scale-product release in the US market.

Then My Tutor decided to upgrade their main platform based on our solutions in foreign markets. It resulted in the expansion of Geniusee’s involvement, which makes four divisions on the project: two for the US market and two for the UK.

Key challenges:

The need to develop a strategy for executing releases in a very short time
The necessity to come up with smart and sometimes experimental custom solutions for issue solving
The demand to ensure security and high-performance rate of third-party integrations

Work approach

SCRUM

SCRUM is great for delivering demos and new iterations of products, as we adhere to strict and tight release deadlines. It allows us to ensure high-quality and efficient task management and prioritization of the features we work on by sprint.
Kanban

Our UK team mostly deploys new functional units and removes legacy code, so Kanban is perfect here, as developers are focused on delivering new iterations and establishments one by one in a smooth flow.
Proactive collaboration

The My Tutor team tends to grant partnerships and transparency as much as we do. They always give us the context and consider our ideas to improve the platform and ensure motivation and team engagement.
Working with user feedback

As we were developing the MVP, the choice of Agile and Lean approaches was obvious, allowing us to gather user feedback and base further iterations on the desires and needs of real end customers.

Process

My Tutor is a platform for individual tutors and students and for schools looking to uplift the learning experience of learners. Private tutoring, homework help, online tutoring programs for math, science, language learners, and more.

We developed an educational platform based on four main roles in tutoring business: tutor, student, teacher (manager for school integrations of My Tutor), and admin.

We started collecting requirements for the product from the beginning. This allowed us to deliver the first MVP version in two months and conduct further iterations based on real user feedback.

1

Discovery phase
2

Product design
3

Architecture
4

Development
5

Quality assurance

We started with the business analysis. We reviewed the platform and created a concept and a few simple mockups to choose from. We also collected business requirements and noted them to create technical and business documentation and provided technical decomposition and estimation. We created a work breakdown structure (WBS) and user stories to ensure user acceptance.
Interactive and engaging design, as well as intuitively understandable and easy to use, was our main criterion at this stage. We analyzed our user personas deeply to create the most fitting UX/UI design for white-label products, as the UK team for My Tutor already had an in-house designer.
As My Tutor is constantly evolving and expanding, we had to create a scalable platform, so we decided to rely on serverless infrastructure based on Amazon services. The architecture we developed uses microservices to ensure high productivity and resilience, as well as scalability. It also allowed us to ensure constant delivery of new integrations and business functionality integrations.
We chose React for front-end development, as we needed to build a flexible platform with high usability, speed, and performance rate. To ensure a fast launch and base further development on user feedback and not only hypotheses, we started with monolith architecture. Later, My Tutor was moved to a microservices architecture. The core tech base for the project was Java and React to empower My Tutor with high possibilities of a wide tools range and integration opportunities.
Here, we developed functional and non-functional testing types to ensure the highest project quality. Mostly, we used manual testing, yet now we implement automation. We created test cases and test documentation from the beginning. We actively used smoke and regression testing, as well as performance and load testing.

Project tech stack

We needed our app to integrate easily with different platforms and have a high-performance rate. Security was also an important issue for us. To ensure that, our lead specialists chose the appropriate technologies and services.

Back End:

Event-driven approach

Front End:

Infrastructure:

Geniusee team

The team on this project is over 40 people divided into four departments. Two of them work on two US projects, one works on a UK project, and the fourth is the UK team for solving legacy issues.

Product team

Development team

Iryna

Manual QA

The My Tutor project is dynamic and interesting. Despite the simplicity, there are enough non-trivial tasks for us. We feel like a part of not only the internal team but also the My Tutor team. Our suggestions and comments are taken into account. The client is involved in the process and maintains constant and comfortable contact with the whole team. It's a pleasure to work on such a project and in such a team.
Oleksiy

Project manager

The greatest challenge was managing 40 people, coping with project and people management, and planning the improvements and sprints, but I loved this part, as I like to test myself. I love working with My Tutor's in-house team and stakeholders. We have real cooperation and transparency, where value is the cornerstone of our work. Our colleagues from My Tutor are open to our ideas, validating them, of course, according to their business needs and objectives. Their talent for active listening and the way they encourage us to add our views to the project are extremely motivating.

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Features

Simple and secure payment process
- High-level protection of data
- Third-party connection
- Private and financial information protection
Custom APIs for video lessons
- Custom secured solution
- Automated connection to Zoom video lessons
Schedule and timetable system
- Custom built-in solution
- Creation of groups and grade levels
- Dividing groups into subgroups
- Automated schedule creation
- Group classes, high level student access
- Tutor availability dashboards
Devices synchronization
- Automated synchronization of devices
- Establishment of a collaborative student-teacher experience
- In-person, remote, or hybrid proactive cooperation
Lesson space
- Video library
- Voice chat
- Live tutoring
- Shared virtual whiteboard
- Ability to upload documents
High-level security
- Cloud security solutions based on AWS
- Development based on penetration testing
- Data protection assured by third-party services
Admin panel
- Create and upload groups via CSV files
- Assign tutors
- Manage other users
- Change schedules and timetables
Analytics
- Interactive dashboards
- Built-in connection with Google Analytics
Third-party integrations
- Clever for infrastructure support
- ADP for payments
- SparkHire to connect with social media
- GA for analytics
- AWS Amplify for authentication

Results

The first MVP version was delivered in two months, followed by further regular iterations
Scalable serverless architecture based on microservices
Intuitive UI/UX based on feedback from real users
Integrated security solutions based on third-party services
A solution that reshapes the educational industry trusted by 1,300 secondary schools
Centralized access to multiple asset platforms