From managing a business website in the backend to managing cloud storage, there are many tasks for your IT team to perform. Such a massive piece of work can eventually get overwhelming for the project managers of a software development company. By delegating these routine tasks to an experienced technical partner, you can free yourself up to focus on pursuing more important business goals.
However, it is easier said than done. Making even the tiniest of mistakes while choosing your ideal technical partner could be costly. To maximize your return on investment, you will need to ensure the partners are on the same page. The services offered by your partner should fully align with your requirements and business needs.
So, how do you select the most optimal technical partner for your company? This article describes the main topics discussed during the sale stage between the potential client and the service provider’s sales manager.
Let’s check out what questions to ask the potential technical partner and what information to provide them.
1. Questions to Ask When Choosing a Technical Partner
2. Tech Partner Checklist for a Sales Manager
Before you discuss all the technical details with the partner’s dedicated team or the project manager, the initial communication should take place between you and the sales manager. You can save your time and resources by asking the right questions to the sales manager about your potential tech partner.
Smooth communication makes the entire collaboration and development process much easier. Communication gaps with your tech partner often lead to unexpected delays and dissatisfactions. When discussing your business idea with a technical partner, make sure you start with the means and terms of your communication during the collaboration.
To choose the right technical partner, you can start with the following set of questions.
Your ideal technical partner should have the right level of expertise suitable for your operational goals. Ask the following questions to ensure they can serve you with the highest quality.
Sourcing products or services at the right price will benefit your business and accounts. You would not want someone to steal your money. Would you? So how will you know that you are hiring your technical partner at the right price? Take a look at the following questions.
From the very beginning, you need to have a clear idea about the workflow of your technical partner. A transparent workflow, especially during software development, will reduce elements of surprise and unexpected results along the way. Let’s review the following questions and areas you should discuss to ensure accountability.
Pre-development. To learn about transparency during the pre-development stage, ask the following questions.
What is the roadmap for the whole development cycle?
How will they research your business goals to give you the most optimal solution?
How will they document the workflow?
What are the estimates, and how will they document them?
Development. Will they have a procedure to document the coding and testing process performed by the development teams? How will they share the documents with you? Also, ask them if they can accommodate changes.
Post-development. You may have recommendations and feedback after the development is done. Can they incorporate that into the project? What documents will they provide you after the project is completed?
Often, completion of a project is only a part of the assignment. As a client, you may need continuous support from the technical partner for a range of tasks, such as managing social media campaigns, maintaining your website, and so on. Discuss the following areas related to maintenance and support.
Development stages. For software development, what supporting services will they provide across the different stages of the development cycle?
Follow-up. Once the product is launched in the market, having regular follow-ups with your partner is important. Discuss the following questions.
How will they support you after you launch your product or software in the market?
How will they make it scalable to your business needs?
How will they conduct performance analysis and report it to you?
To ensure the best quality for the project, here is a set of questions you should ask your technical partner. These will help you learn how they will monitor the quality of outputs.
When choosing the right technical partner, you should request feedback from their previous or existing clients. Testimonials are great resources to get an idea about the quality of a service provider. To find out more, do not forget to include the following questions when you discuss the project with the sales manager.
Visible testimonials. Do they publish testimonials on their business website so that everyone can take a look? Are those testimonials verifiable?
Social media. Any service-oriented company would want to maintain a good social media presence nowadays. Take a look at their social media pages and ask the following questions.
Do they allow user reviews?
Do they engage with potential users by responding properly and promptly?
Do they remain active in all relevant social media channels?
Client references. Will they refer you to their previous clients? Can they provide you with samples? In many cases, a tech vendor may refer you to the clients from their successful project. This is very helpful because a real client may share some great insights with you.
Now that you know the questions to ask, you might be interested in a particular example of a technical partner with multiple dedicated teams, solid qualifications, and industry-leading technologies. Drop a note to Geniusee today to discuss your business needs.
So far, we have discussed the questions you should ask of a tech partner. However, what if you are the technical partner? As we mentioned earlier, staying on the same page is important for both the client and the provider.
Thus, we also have a set of questions you should ask your potential client.
Knowing the business goals of your client would enable you to build the project plan perfectly and provide necessary production support. Try to ask the following questions from your potential client.
As a technical partner, you will develop your complete project plan based on the services or cooperations the client needs. To get a clear grasp, let’s discuss the following issues.
Before you offer any services, try to establish the core functionality of the project you will be working on. To get a clear idea, the technical partner can start with the following questions.
Prior knowledge of the client’s budget would help you offer the most appropriate pricing model for your services. However, a client may be a bit uncomfortable sharing their actual budget with potential partners. Yet, with a few questions, you may get a fairly good idea.
One of the most important criteria that can make or break a business partnership for software development companies with a technical partner is adherence to deadlines. During your discussion, try to be very specific about asking clients about their expectations for the deadline. Make sure to ask the following questions.
When choosing the right technical partner, you have to find out lots of information about vendors, e.g., their level of expertise and quality control. On the other hand, you have to provide some information about your business so that the vendor can offer the perfect deal for you.
Smooth and supportive communication with the intended partner’s sales manager can act as a crucial cornerstone of a great partnership. Both can get a clear idea about each other’s expectations and requirements, making it easy for the project managers from both companies to work effectively in the future. So make sure you ask the right questions and also provide the right answers.
Enjoy this blog?
Please, spread the word :)
Education Technology: A Complete Guide to EdTech
Best Automatic Machine Learning (AutoML) Frameworks in 2022
10 Retail trends 2022-2023 that will be relevant in the coming years
Development of high-load fintech applications
Have you used Automatic Machine Learning technology in your business yet? Read what are the best AutoML frameworks and write to us if you have any questions.
Written by Nazariy H.
What new trends will determine the future of Retail? We have selected the ten most notable trends that will affect business this year.
Written by Oksana T.
Do your system still work on heavy load? Find out all pros and cons of high-load applications and order one now to outstand your competitors with Geniusee.
Written by Taras T.
Get the right technical partner in Poland. Geniusee offers best custom fintech and edtech software development services across Eastern Europe
Written by Yaryna Y.
In this article, we share our knowledge and experience in developing cryptocurrency trading applications.
Written by Pavlo K.
Find out what technological solutions are in greatest demand in retail. Geniusee will help you develop the best go-to-market retail software based on trends.
In this article we will share information about git branching model. The git flow model was released by Vincent Driessen and helps to hotfix problems quickly.
Written by Ihor D.
Buy Now Pay Later (BNPL) solutions are popular alternatives to credit cards. With proper assistance, companies can develop their own BNPL apps.
Have you ever wondered how to keep a user on your website for ages and prevent exit for as long as possible? Here are some tips based on the Geniusee marketing team experience
Written by Sofiia K.
Find out what are the features of finance application development to ensure that your product will hit the market and bring your business to the top
After identifying business needs and problems, don’t wait to figure out which artifacts best suit your developer's requirements.
Written by Yevhen K.
Did you know Airflow can help you automate tasks in your IT workflow and boost your productivity? Here’s a detailed Apache Airflow overview to help you.
Written by Oleg S.
Check out how to provide an efficient incident response to possible cyber threats and malicious activities.
In this article, review ✔MLOps best practices, ✔ Risks & Challenges, ✔Benefits of MLOps solutions that automate and shorten the machine learning cycle.
Written by Sofiia V.
Are FinTech and RegTech the same? Find out the key definitions and technologies involved to understand the difference.
We can either change an existing retail software
solution or develop retail software from scratch that meets your requirements. Let's discover our
successfully implemented projects in the field of e-commerce.
An on-demand video learning platform that has reshaped the learning and development landscape in the global financial services industry. Designed to empower professionals with...
A sports marketing platfrom for athletes and companies that empowers marketing campaigns and brings brands and ambassadors to the next level of cooperation
A digital platform built to merge traditional banking systems with new-age digital assets such as cryptocurrencies and NFTs. The platform allows tracking and managing of children’s...
Android and iOS mobile app with automated payments, add geolocation services, integrate local market stakeholders, and as a result - the product for rapid grocery delivery in...
Meet one of our clients – Drum! This 5-star application is a platform designed for creators. That’s a great tool for people who care about their personal brands to engage with...
Our client, a technology solutions company in MedTech, aims to make the latest technological advances available to millions by providing high-caliber, more affordable solutions...
Our main goal was to develop a digital platform for healthy habits called EinkaufsCHECK. We aimed to create a hybrid app for iOS and Android for the easiest and most accurate...
Our client is a secure, automated platform that streamlines the merchant cash advance process and enables ISOs and lenders to manage their businesses from one centralized, convenient...
For Crave retail Geniusee has developed 2 enterprise mobile applications that solve the double-sided problem for every shopper visiting the fitting room. The Fitting Room application...
Outstanding case in Geniusee portfolio, Pause – mobile app for meditation. iOS application was downloaded 1000+ times on the launch day.
The Ajuma company was founded by a couple after the birth of their child. They wanted to protect their baby from the harmful effects of ultraviolet radiation sunburn and from...
Zedosh is a new digital advertising platform that financially empowers Gen Z. Using Open Banking, we provide insights into their spending behaviour, tips on how to master money...
Revenu is an All in one POS (Point of sale) management system . It uses the latest trends of technology to manage different types of Food & Beverage from scratch up to reaching...
Realm Five develops devices that collect various data, such as soil moisture, rainfall, amount of water in tanks, condition of tractors and their location, etc. from different...
FactMata is an AI-based platform that identifies and classifies content. Advanced natural language processing learns what different types of deceptive content look...
Tradesmarter is leading in providing white label trading solutions offering a web responsive trading platform that enables top financial companies to unleash a new...
Swoon is an online furniture brand with a difference. Their main idea is that everyone should be able to buy beautifully designed and crafted furniture at reasonable...
Frenotec LLC is a motorcycle distribution company eventually grew into the nation’s largest distributor of Brembo motorcycle brake components as well as became the...
Validify Access is a new innovation discovery platform that showcases only best-in-class and pre-vetted emerging retail technology solutions. Validify helps leading...
NCourage was created to understand the nature of anxiety & stress, the cause of problems with falling asleep, which promotes personal growth, success work and...
Wyzoo App is built on artificial intelligence and learning techniques to identify patterns in your customer data.
Tamam on-demand mobile application connects customers with independent local couriers, who acquire goods from any restaurant or shop in a city and also deliver urgent...
DigitalBits™ is an open-source project supporting the adoption of blockchain technology by enterprises. The technology enables enterprises to tokenize assets on the decentralized...
The blockchain based platform - Totalizator. The goal of this R&D project was to validate the possibility of using blockchain technology in order to create an objective...
The Virtual Console is the graphics space that actually allows you to control your light shows during live events. It visually displays a number of so called widgets and...
PoolParty app allows increasing your popularity on Instagram by sharing links to the community of users, that will like, share and follow such links.
My Uber app allows everyone with a car to join the community of uber drivers within a couple of clicks - the company will take care of everything else. My Uber provides support...
This system empowers traders with the possibility to quickly analyze cryptocurrency market information.
This system provides a complete omnidirectional view for armored vehicles crew (transparent walls effect) and the possibility to receive necessary data and interactive tips...
BuzzShow is a video social media network which incorporates the blockchain technology in a reward-based ecosystem. The platform offers full decentralization and a unique social...
ZaZa is an expert in online learning and education abroad that helps its clients to get the highest quality services for quite affordable prices. They bring together native-speakers...
PrintBI has the largest and most detailed database of printing companies worldwide, powered by advanced technologies and...
Tell us how we can help you.