A supporting system for adults

Our client is working on a private, safe, and collaborative platform that will use AI to predict and prevent exploitation. It will also include tools for caregivers to manage a loved one's finances quickly and transparently, protecting their assets and reducing social isolation. Planned and fostered a stage and emotionally supportive network where more seasoned grown-ups can be associated with individuals who care about them. It gives the fundamental devices and applications for guardians to satisfy their jobs and safeguard all more established grown-ups' resources.

Services:

Industry:

FinTech

Location:

United States

Business context

Our client came to us as we are experienced in native mobile application development and DevOps engineering services. Geniusee also has an ahead of the trends curve AI department, so we get on the line well, fast, and efficiently. Together we delivered a supporting system for families and caregivers to protect their close knits.

Altogether is a platform for care coordination made to help caregivers manage the care of their loved ones. It lets you connect with your team and work together to take care of your aging loved one. A private activity feed, secure document storage, a shared calendar, collaborative notes, and lists, and the power of a Trusted Circle allow Altogether to keep everything and everyone in sync.

Key challenges:

Enhance production environments to improve productivity and customer experience with the end product;
DevOps services on AWS for native application infrastructure, set up and configure the architecture stack with the existing one;
Align new services with existing fundament;
Deep and complex user analysis to deliver a truly engaging experience;
High-level security measures and compliance with legal and regulatory requirements for the collection and storage of personal and financial information.

Work approach

Waitlist

We decided to go with a waitlist for both marketing and development reasons. A queues system can benefit the Altogether app from our client by managing server load, building anticipation, and gathering feedback from potential users. Additionally, it can prioritize early adopters, giving them a sense of exclusivity and potentially turning them into brand advocates.
Focus on the user experience

During the development process, we identified improvement areas and recommended mobile best practices to provide users with an easy-to-use experience, simplified navigation, user onboarding, and intuitive user flows. We delivered custom and intuitively understandable design elements for users to provide an interactive and engaging user experience.
Security-minded design and development

We needed to provide robust data security, adhering to FinTech industry regulations and international standards concerning data privacy, its presentation, and records storage. We adhered to all data privacy and financial safety regulations and conducted penetration testing to identify the vulnerabilities. This was performed to ensure the safety of data and user privacy.
Continuous development and ecosystem expansion

Our cooperation with our client has gone on for three years and thriving. Our client keeps conquering the market, and together with his requirements, we offer our improvements too. We expand new horizons when we work with clients who create technologies to make the world a better place. As a result, we set some technical experiments and unique solutions.

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Process

We developed proactive collaboration with the client, offering solutions and improvements based on our expertise, market, user, and competitors' research. The development process was based on Agile methodology. This way, our client managed tasks and priorities according to business needs. Instead of a big bang, we worked with small launches to respond to changes faster and more flexibly.

At this stage, we covered important project milestones. The project manager created a comprehensive plan for the app's development, including timelines, budgets, and resource allocation. We also monitored the project's progress and adjusted the plan as needed.
The project manager identified potential risks to the project and developed strategies to mitigate them. We also developed contingency plans in case unexpected issues arose. Our undertaking supervisory group drove the change in the board cycle, affirmed it with a client, conducted thoughts and necessities approval, administrated risk register, and made a project guide, RACI framework, project course of events, and oversaw jobs and consent logs.
We focused on creating an intuitive and user-friendly design that meets the needs of the app's target audience. The process was based on user research that we conducted to gain insights into the target audience and their needs, preferences, and behaviors. We created user flows and wireframes to design the app's structure, layout, and navigation. These designs may have been iterated upon and refined based on user feedback. Our team designed the visual elements of the app, including the color scheme, typography, and iconography. We ensured the app is accessible to all users, including those with disabilities. This involved incorporating features like high-contrast color schemes, keyboard navigation, and screen reader support. We also tested usability to ensure the app is easy to use and navigate. They may have identified pain points and made changes to the design based on user feedback.
We developed the frontend part using React.js. It was based on user interfaces, components, and pages based on the design created by the UI/UX designer. The frontend development also included implementing user authentication, authorization, and session management.
Backend development was based on Node.js, AWS, and TypeScript. This involved creating RESTful APIs, handling requests, and managing the application logic. The backend development also included implementing data access layers, middleware, and security mechanisms.
We decided to go with React Native as it enabled faster development, high performance, and easy integration with the web app. React Native allowed the Geniusee team to go with cross-platform development, meaning developers can use a single codebase to develop apps for both iOS and Android platforms. Since React Native is built on top of the React framework, it allows for seamless integration between the web and mobile app components and enables developers to reuse components and code between the web and mobile versions, reducing development time and effort. React Native also supports TypeScript, which is a strongly-typed programming language that helps catch errors and improve code quality. TypeScript also enables better tooling and editor support, making it easier for developers to write and maintain code.
We decided to go with a serverless architecture based on AWS. We designed the application architecture, database schema, and data model based on architecture and infrastructure diagrams. We develop the database using PostgreSQL. Database development also included implementing data validation, indexing, and backup and recovery mechanisms. We used Terraform to automate the infrastructure deployment on AWS. We also created and configured resources such as EC2 instances, load balancers, and databases. The deployment automation also included setting up continuous integration and deployment pipelines.
We ensure better performance, accessibility, and simpler network architecture of this application. If one NAT Gateway goes down, the instances in the private subnet can still access the internet through the NAT Gateway in another AZ. Improved application security and stability with the help of static code analysis and vulnerability scan. We used Docker to containerize the app and its dependencies. This ensured that the app could run consistently across different environments. The containerization also included setting up a container registry and managing container lifecycles.
We conducted penetration tests because regulators require them for FinTech projects. We used an experimental approach, utilitarian examination, and relapse testing as a component of manual quality confirmation. By adding autotests for endpoints, end-to-end tests, and unit tests to the functionality, we automate the testing process. We also used functional and non-functional testing, regressions, smoke testing, and delivered unit cases.

Project tech stack

We had to ensure the scalability and high-level security of the project, so we decided to go with cloud technologies. We also chose React frameworks as a core of our tech stack, as we are highly experienced in their formations and compositions. This reduced development time and costs while ensuring high-quality code.

Web development:

Mobile development:

Infrastructure:

Geniusee team

Choosing a proper team is essential for the success of the project. Geniusee team delivered the necessary technical expertise, project management skills, effective collaboration and communication, adaptability, passion, and motivation to provide a high-quality application that met the project requirements and exceeded user expectations.

Product team

Development team

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Features

Your Advisory Group
We provided functionality to gather the user’s entire team of caregivers in one secure, private environment. End customers could invite close friends, paid caregivers, and anyone else who helps with day-to-day care and manage their loved one's finances, legal, or any other needs.
Lists and notes
Customers track providing care undertakings, oversee meds, team up on shopping records, store specialist notes, and more. our client’s system can be accessed on a computer or phone to ensure that users never miss important information.
Shared calendar
Basic coordination is a core of the caregiving process. Users can set reminders, track incidents, create events, manage appointments, align caregiver schedules, and more. Everyone may know what has transpired and what is to come from this point forward.
Messaging
Geniusee is experienced in providing security measures, so we ensured that in-app messenger is private and highly protected. Users may communicate directly through the secure, encrypted platform, and easily find caregiving messages easily when they need them most.
Storage for papers
We ensured a protected and easily manageable document storage for the end users. This is a safe place to keep insurance paperwork, IDs, bank statements, legal documents, wills, POAs, advance directives, medical bills, tax documents, and anything else that might be needed at any time.
Financial surveillance
Members of the caregiving platform have access to financial account monitoring, custom alerts, and the ability to share suspicious transactions, allowing them to work together to solve the problems of their loved ones.
Activity Feed
Our client’s users may post photos, send daily caregiving updates, ask questions, and keep everyone connected daily on their private activity feed.

Results

We developed the platform, incorporated with AI, to help predict and prevent exploitation and protect loved ones’ assets while narrowing the gap in social isolation.
The end-user can post daily caregiving updates, share calendar events and appointments, track tasks, manage medications, and coordinate other critical facets of your care routine.
The platform is designed to be user-friendly and easy to use.
Altogether our client’s system is available on both iOS and Android devices.
The end-user can add any documentation on the platform and share it with the appropriate circle.
The end-users can make payments through the app.