3PL Fulfillment Software Development

This case study highlights Geniusee's collaboration with an autonomous logistics and AI robotics company. The project involved developing a fully autonomous 3PL fulfillment software and integrating it with various shops and marketplaces for seamless order processing and delivery. The project encompassed the development of web and mobile applications, integration with various e-commerce platforms, data synchronization, and seamless order processing

Services

Industry

Head of business operations and data

Geniusee goes the extra mile to understand project requirements and what's expected of them. They also only take on work that they can deliver on — they set reasonable expectations and deliver what they promise. Geniusee has high-class, hard-working engineers.

Business Context

Our client aimed to disrupt the logistics industry by providing eCommerce brands with an economical 2-day or less delivery solution. Their subsidiary company, a logistics provider, added value to the project by offering one-stop business delivery services. With our strategic partnerships and expertise, we were poised to transform the logistics landscape and cater to renowned brands like Victoria's Secret, Puma, Best Buy, and Adore Me.

This project marked the second of our three engagements with this client, demonstrating a longstanding partnership of over 2.5 years. The first project involved developing a data pipeline, while the third project focused on creating the client's own delivery service. This long-term collaboration showcased Geniusee's ability to deliver consistent value and adapt to the evolving needs of our clients.

Key challenges:

Immense data validation to avoid mistakes in identifying products availability and delivery;
Multiple flows synchronization (our and the client’s APIs on products available at the warehouses and marketplaces such as Shopify and various deliveries);
Building a fully autonomous fulfillment network to enable economical 2-day or less delivery;
Ensuring robust security measures for user authorization, verification, and data protection;
Integrating with custom tools in end clients' Warehouse Management Systems (WMS) for efficient operations;
Meeting the guidelines and requirements of Shopify and app marketplaces.

Work Approach

SCRUM

Geniusee adopted the Scrum framework as an agile work approach for project management and development. This iterative and incremental approach allowed for flexible and collaborative development cycles. The development team worked in short sprints, typically two weeks long, where they planned, executed, and reviewed their work. Daily stand-up meetings ensured effective communication and transparency, while sprint retrospectives facilitated continuous improvement.
Development under the ISO guidance

To ensure robust security and high-quality deliverables, Geniusee followed ISO guidance during the development process. We adhered to ISO standards, such as ISO 27001 for information security and ISO 9001 for quality management. By incorporating security and quality assurance practices, such as regular code reviews, vulnerability assessments, and penetration testing, Geniusee ensured that the developed solutions met the highest standards of security and quality.
IoT integrations

Geniusee facilitated IoT integrations as part of the project. We leveraged our expertise in IoT technologies to connect and integrate various devices, sensors, and systems. By enabling seamless communication and data exchange between IoT devices and the software solution, we enhanced automation, monitoring, and control capabilities. This allowed for real-time data collection, analysis, and decision-making, improving operational efficiency and overall system performance.
Warehouse beta testing

As part of the development process, Geniusee conducted beta testing in the warehouse environment. They collaborated closely with the client's warehouse team to test the software's functionality, efficiency, and usability in a real-world warehouse setting. This allowed for valuable feedback and insights, which were used to further refine and optimize the solution for seamless integration into the warehouse operations.

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Process

The project's primary objective was to streamline the user flow, enabling seamless order processing from online shops to warehouses and subsequent delivery. This involved in-app user authorization, verification with the client's internal systems, synchronization of data, and integration with a wide range of postal agents such as UPS and FedEx. Geniusee's expertise in IoT integrations played a crucial role in connecting and optimizing robotic services at warehouses, enabling efficient order fulfillment and enhancing overall operational efficiency.

Geniusee's project management team was vital for ensuring the successful delivery of the services. The project manager oversaw the entire project lifecycle, including planning, resource allocation, timeline management, and communication. Employing effective project management methodologies, we facilitated seamless collaboration between cross-functional teams, maintained clear communication channels with the client, and ensured that the project’s milestones were met within the set timelines.
Geniusee's business analysts conducted in-depth analysis to understand the client's requirements, objectives, and business processes. Our specialists gathered and documented project specifications, identified potential challenges, and proposed suitable solutions. By collaborating closely with the client, stakeholders, and the development team, the business analysts ensured that the project goals were aligned with the client's business objectives.
The front-end development team at Geniusee focused on creating intuitive and visually appealing user interfaces (UI) for web and mobile applications. Our developers worked closely with the client’s design team to implement the UI/UX elements, ensuring seamless user experiences. Using modern front-end technologies and frameworks, we transformed design mockups into functional and responsive interfaces.
Geniusee's back-end development team built the robust server-side infrastructure and logic that powered the applications. We developed scalable and efficient back-end architectures based on microservices. We integrated it with databases, implemented business logic, and ensured data security and integrity. Our expertise in server-side development allowed for seamless data synchronization, user authentication, and integration with external systems.
The quality assurance (QA) team at Geniusee ensured the reliability, functionality, and usability of the developed software. We conducted rigorous testing at various stages of the development process, including unit testing, integration testing, and user acceptance testing. By identifying and resolving bugs, ensuring adherence to coding standards, and validating the software against project requirements, the QA team maintained a high level of quality in the delivered solutions.
Geniusee's DevOps engineers were responsible for streamlining the development, deployment, and operations processes. Our team implemented efficient continuous integration and continuous deployment (CI/CD) pipelines, automated infrastructure provisioning, and configuration management. By leveraging cloud platforms like AWS, we ensured the scalability, high availability, and security of the applications. The DevOps team also monitored the applications' performance, optimized resource utilization, and implemented robust backup and disaster recovery mechanisms.
Geniusee excelled in delivering comprehensive integration services, seamlessly connecting various components within the client's ecosystem. We integrated with third-party providers, end customers' systems, data storages, and tools, as well as robotic IoT services at warehouses. This facilitated seamless data flow, real-time synchronization, and streamlined operations. By integrating with various platforms and systems, Geniusee enabled efficient collaboration, improved data management, and automated workflows, ultimately providing a cohesive and scalable solution for the client's business needs.

Features

Scalability
AWS provided a serverless architecture, which initially allowed for quick development and scaling without managing infrastructure.
Flexibility and support
AWS enabled a transition to restrained microservices, ensuring better security through AWS Cognito.
Reliability
AWS's infrastructure reliability and availability played an important role in ensuring a resilient solution.
Compliance
AWS's compliance certifications and services supported the project's efforts to meet Shopify and app marketplaces' guidelines

Project Tech Stack

From a technical standpoint, the project initially leveraged AWS serverless architecture but later transitioned to restrained microservices to ensure enhanced security through AWS Cognito. Compliance with Shopify and app marketplaces' guidelines was crucial to ensure seamless integration with e-commerce platforms. The development process prioritized adherence to ISO guidance for security and quality assurance, ensuring a robust and reliable solution.

Geniusee Team

This case study showcases how Geniusee partnered with the client to transform logistics operations through autonomous fulfillment, seamless integration, and industry-specific security measures. The collaborative efforts and technical expertise of the Geniusee team contributed to the success of this project, allowing the client to deliver exceptional services to their end customers. The project was executed by a dedicated team of project managers, business analysts, front-end and back-end developers, quality assurance specialists, and DevOps engineers from Geniusee.

Product team

Development team

Pavlo

Delivery manager

This project was compelling both for me as a project manager and for the whole team. It was fascinating, and I see it as full of added value for potential end customers. I enjoyed our cooperation with the client, warehouse tests, and new exciting ideas and technologies. I hope that this project will make a significant contribution to making this world a better place.
Ihor

Lead engineer

This project was an exciting opportunity for our team to showcase our expertise in integrating complex systems and delivering cutting-edge solutions. By seamlessly connecting various components and leveraging our technical prowess, we created a robust and efficient third party logistics software ecosystem. Our collaboration with this client demonstrated our commitment to innovation, reliability, and client satisfaction. We are proud of the successful integration services we provided and the positive impact they had on the client's business operations.

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Features

User flow
The user flow feature focused on providing a seamless experience for users. It encompassed in-app user authorization and verification, ensuring secure access to our client's services. The integration with shops and marketplaces such as Shopify enabled data synchronization and smooth order processing. The connection between the warehouse and the user's address allowed users to choose a preferred postal agent for their deliveries, ensuring flexibility and convenience.
Data synchronization
Data synchronization played a vital role in the project, ensuring that information across platforms and systems remained consistent and up to date. This feature enabled real-time updates between online shops, the client's fulfillment system, and the warehouse. It facilitated accurate inventory management, order tracking, and seamless communication, ensuring that all stakeholders had access to the most current and accurate data.
SSO
The implementation of Single Sign-On (SSO) provided users with a convenient and secure way to access our client’s services. With SSO, end users only needed to authenticate once to use multiple platforms and systems seamlessly. This streamlined the login process, reduced the need for multiple credentials, and enhanced user experience while ensuring that high-end security measures were in place.
Security assurance
Security assurance was a critical feature in the project, given the sensitive nature of 3rd party logistics software and e-commerce operations. Geniusee prioritized the implementation of industry best practices and ISO guidance to ensure a secure solution. Robust security measures were applied throughout the development process, including data encryption, secure user authentication, and protection against potential vulnerabilities and threats.
Integration with custom tools
To enhance operational efficiency and provide a tailored solution for the client, Geniusee made it possible to easily integrate the service with end customers' Warehouse Management Systems (WMS). This feature allowed seamless integration with end customers' existing tools, processes, and workflows, ensuring smooth information exchange, optimized inventory management, and efficient order fulfillment. By integrating with custom tools, Geniusee enabled a highly customized and scalable solution that aligned with the client's specific needs and requirements.

Results

Seamless integration with shops and marketplaces, enabling efficient order processing and delivery.
Enhanced user experience with secure and streamlined authorization and verification processes.
Successful integration with clients' custom tools in the WMS for optimized warehouse operations.
Collaboration with globally recognized brands such as Victoria's Secret, Puma, Best Buy, and Adore Me.